For small online sellers who use WhatsApp Business
Prepare clear, reusable replies for prices, stock, delivery, orders and complaints using your own confirmed business details.
Fill in your details, use the included AI instructions, review the drafts, then save approved replies in WhatsApp Business.
Requires your own compatible AI tool. AI subscription and API access are not included.
Delivery enquiry
English
Customer
How much is delivery?
Saved reply
We provide courier delivery within Peninsular Malaysia only. The delivery fee is RM10 flat, with an estimated delivery time of 3–5 business days after dispatch. Delivery timing is not guaranteed.
Your replies are based on the business information you provide and approve.
Familiar questions
Customer Reply Builder helps you prepare these answers once, check them carefully and reuse them when needed.
Product enquiry
English-first Mixed
Customer
Hi, what do you sell?
Saved reply
Hi, welcome to Rimba Home Goods. We offer handmade cotton cushion covers, rattan trays, and woven storage baskets. How can we help?
Terima kasih kerana menghubungi kami.
Stock and delivery
English
Customer
How much is delivery?
Saved reply
We provide courier delivery within Peninsular Malaysia only. The delivery fee is RM10 flat, with an estimated delivery time of 3–5 business days after dispatch. Delivery timing is not guaranteed.
Refund handover
English
Customer
Can I cancel my order?
Saved reply
We understand your request. A staff member will review the refund or cancellation details and check before any outcome is confirmed.
These examples use a fictional merchant. Your replies depend on the confirmed business information you enter and approve.
How it works
Add the prices, opening hours, delivery details and policies that you have already confirmed.
Copy your details and the supplied instructions into ChatGPT or another compatible AI tool.
Check every detail, then manually save approved text in WhatsApp Business for future use.
The toolkit does not read customer messages or send replies automatically. You stay in control.
A clear fit
It is made for sellers who want a practical starting point and are happy to check the final words themselves.
What it can help you do
What it cannot do
What's included
Shows you where to begin and how to complete the setup.
Helps you organise confirmed prices, delivery details, opening hours and policies.
Turns your confirmed information into clear reply drafts.
Shows what a completed result can look like using a fictional business.
Helps you check facts, language, safety and situations that need a person.
Explains permitted use and identifies the product version.
Delivered as one ZIP containing seven numbered PDF, Markdown and TXT files.
You are buying a digital ZIP containing seven numbered files: a quick-start guide, a fictional example, a business information form, copy-and-paste AI instructions, a review checklist, licence terms and version information.
You need access to ChatGPT or another compatible AI tool that can follow the included text instructions. An AI subscription, account or API access is not included in the RM15 purchase.
No. It does not read, monitor, choose or send WhatsApp messages. It helps you prepare reply drafts. You review the text, save approved replies and send them manually.
You can use a phone if it can open the included PDF and text files, access your chosen AI tool, and copy text into WhatsApp Business. A larger screen may make the first setup easier.
Yes. The included instructions support English, Bahasa Malaysia and English-first Mixed drafts. You should still review the wording before use.
After reviewing the generated drafts, manually copy approved text into the relevant Greeting Message, Away Message or Quick Replies area in WhatsApp Business. The included guide explains the setup sequence.
Yes. You should edit any draft that does not match your confirmed prices, stock rules, delivery details, policies or preferred tone.
Lemon Squeezy provides access through your payment receipt and its My Orders area. Use the same email address entered during checkout.
Contact support@aarinaishop.com with your order email and a description of the problem. Do not send card details, passwords or other sensitive information.
Refund requests are reviewed under the published Refund Policy and applicable requirements. Please read the policy before purchasing or contact support if a delivered file is missing, incorrect or unusable.
Read the Refund Policy